Refund Policy
REFUND POLICY
Unless otherwise stated in writing, deposits are non-refundable. Client cancellation more than sixty (60) days prior to scheduled travel or event may qualify for a partial refund less deposit. Cancellation between thirty (30) and sixty (60) days may qualify for up to fifty percent (50%) refund less deposit. Cancellations within thirty (30) days are non-refundable. If the Company cancels an event, Client shall be entitled to either a full refund or future credit at Company’s discretion.
CHARGEBACKS AND PAYMENT DISPUTES
The user agrees not to initiate chargebacks or payment disputes without first providing written notice and opportunity for resolution. The Company reserves the right to submit transactional evidence, IP logs, confirmation records, and contractual acknowledgments to financial institutions in response to disputes. Fraudulent disputes may result in legal action and recovery of costs, fees, and damages.
THIRD-PARTY PROVIDERS
The Company acts solely as an intermediary for third-party travel vendors including but not limited to airlines, hotels, excursion operators, and transportation providers. Such third parties operate independently and the Company shall not be liable for acts, omissions, delays, cancellations, or failures attributable to them.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from use of services, including but not limited to travel interruptions, governmental actions, weather conditions, acts of God, mechanical failures, illness, injury, or loss of property.